How To Get Your iPad Ready For Repair

By May 14, 2022No Comments

Picture a scenario where an accident happened and your iPad got damaged. It’s understandable that you’re worried and filled with anxiety about how long it will take someone to fix it. After all, your iPad may have already become a part of your life. You might be studying, running a business, or playing games to pass the time with it. And with its screen cracked or apps constantly crashing, you have no choice but to send it for repairs.

However, before you even search using the keywords “iPad screen repair near me” or “iPad repair near me” to find a reputable shop you can trust, you may want to get your device ready for repairs. Here is a quick guide to help you out:

Broken iPad needs battery replacement

  1.  Create a backup of your files

It’s vital for you to create a backup of all your files on your iPad, especially if you’re going to send it for an iPad screen repair. If you’re always online or connected to the internet, you may want to consider creating a backup on iCloud first. If you don’t have an iCloud account registered, you could sign up and get 5GB of storage/backup space for free. (1)

Once you have your iCloud account set up, here are the steps you need to make a backup of your files. 

  1. Before you start, you may want to connect to a Wi-Fi connection since backing up your device may require a lot of bandwidth.
  2. Once you’re connected, open the iCloud option in your Settings app.
  3. There, you’ll find the “Back Up Now” button. 
  4. When the backup process is done, the process will update the date and time below the button to reflect the current time.

Take Note: if you reach the limit of your iCloud storage cap, you’ll receive an error message. To prevent this from happening, you can buy more storage space with additional features such as an email hider, a custom email domain, and VPN-like functionality to allow you to browse the net privately, and much more.

Alternatively, you can make a backup of your iPad on your Mac using USB or iTunes. To start backing up your iPad’s files, you can go to iTunes or your Mac’s Finder. Find your device in the navigational or Locations pane, and click on your device’s name. After that, click on the Back Up Now button.

  1. Wipe your iPad’s data

Once you’re done backing up your data, the next step is to wipe everything on your iPad. It’s a step you shouldn’t skip, as this protects you from getting your files and information accidentally leaked and stolen in an iPad repair shop.

To wipe or erase your iPad, go to your Settings app. Under the General tab, you’ll find the Transfer or Reset iPad option. Once you press the button, your iPad will provide you with information and instructions about the process.

If you backpedaled on sending your iPad for repairs and need all your files back, you can use the backup you made beforehand. To make it easy to restore, reset your iPad once more, turn it off, and turn it back on. You’ll be greeted with onscreen setup instructions to help you restore your device.

  1. Remember your Apple ID and its password

When you send your iPad for repairs, erase it, or make significant changes to your device, iOS will often ask you for your Apple ID and password. For example, if you want to erase your iPad, you’ll be asked to log in first to verify if it’s you. Also, when you get your iPad back from repairs, you’ll need to log in to restore your files and settings.

It’s entirely possible to use your device without an Apple ID if you forgot yours. However, know that you won’t be able to access your iCloud backup without it, and you won’t be able to install and use some of the default apps (e.g., FaceTime, iTunes, iMessage, et cetera) on your device. (2)

By the way, there are ways to bypass the limitation of your device if you don’t have an Apple ID. However, those methods can potentially void your warranty—not to mention that most of them are too complex for laypeople. (2)

  1. Take out your iPad’s SIM card

Many iPads need SIM cards to allow them to access data from a cellular network (wireless internet). If your iPad has one, make sure to take it out and store it for safekeeping before sending it to an iPad screen repair Sydney shop or any repair shop in New South Wales. After all, you wouldn’t want the repair shop to accidentally lose it when they repair your device.

Broken iPad Screen needs fixing

Fortunately, removing your iPad’s SIM is an easy feat, which only requires a paper clip or a SIM eject tool. To get started, look for your device’s SIM tray. Beside the tray slot, there should be a small hole where you can insert one end of a paper clip. If done correctly, the tray and SIM will pop out of your iPad. (3)


Make sure to do these things before you send your iPad for repairs, especially the part about your Apple ID. Many people often find themselves in a bind whenever they get their devices repaired, restored, or replaced and find out they need to log in to use their backup files to restore their content and settings.


  1. “iCloud”
  2. “Everything You Wanted To Know About Apple ID But Were Too Afraid To Ask“
  3.  “Remove Or Switch The Sim Card In Your iPad”

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